A carer sharing a warm, smiling moment with a client at home
Domiciliary care · launching in your area

Care that feels like home.

Initial Care supports people to live independently and safely at home — with carers who arrive on time, stay for the full visit, and treat your home as they'd want their own family's treated.

Types of care

Support built around your day, not our rota.

A carer helping a client walk safely at home

Personal Care

Washing, dressing, and mobility support delivered with dignity, from a familiar, consistent carer.

Learn more →
A carer and client looking through a photo album together

Companionship

Conversation, a shared cup of tea, a walk outside — for people whose main need is simply not being alone.

Learn more →
A couple laughing together outside their home

Live-in Care

A carer based in the home around the clock, for people who want continuous support in familiar surroundings.

Learn more →
Why families choose us

Trusted care that feels personal and dependable.

Consistent carers

Same carers for each visit build trust, routine and better support for your loved one.

Transparent pricing

Clear costs with no hidden fees, so you know exactly what care will cost before you commit.

Care your way

Flexible visits shaped around your day, with support for personal care, companionship and home tasks.

Local and responsive

We operate in your community and prioritise fast replies, meaningful visits and real relationships.

FAQ

Questions people ask before choosing home care.

How quickly can I arrange my first visit?

We aim to arrange an introductory visit within 3–5 working days, depending on your location and care needs.

Will I always see the same carer?

Yes, we prioritise consistent carers and only change the support worker when absolutely necessary.

What happens if I need to cancel a visit?

We ask for as much notice as possible and will help rearrange the visit without compromising continuity of care.

A typical visit day

Support that fits around real life.

Care can be booked as a single daily visit or several across the day — mornings, afternoons and evenings each cover something different.

Morning

Getting started

Help getting up, washing and dressing, breakfast, and medication prompts — starting the day well.

Afternoon

Staying independent

Light meal preparation, a walk or errands, companionship, and help with household tasks.

Evening

Winding down

Support getting ready for bed, a final medication check, and making sure the home is safe overnight.

"What matters most is that the person who walks through the door already knows how you take your tea, and isn't in a rush to leave."

— Initial Care, on what we build every visit around

Registering with the Care Quality Commission (CQC)

Any organisation providing regulated personal care in England must register with the CQC before delivering that care. Initial Care is completing this registration process now — read more on our Compliance & Safety page.

Let's talk about what support looks like for your family.

A free, no-obligation home visit — we'll listen first, then explain how care could work.

Book a free home visit
Call 020 8290 0966 Request care